Terms of Service

The Service is operated by Lifestyles Philippines ("we", "us", or "our"), an independent distributor of Lifestyles Global Network wellness products in the Philippines. Our registered office is in Makati City, Metro Manila. You may reach us at service@lifestylesph.com.

Lifestyles products sold on this site are dietary supplements and wellness products, not medicines. Product descriptions, benefits, and FAQs are for general information only.

• Our products are not intended to diagnose, treat, cure, or prevent any disease.
• No approved therapeutic claims are made for products sold in the Philippines through this site.
• Individual results vary. Consult a qualified healthcare professional before use if you are pregnant, nursing, taking medication, or have a medical condition.
• Do not use any product if you are allergic to an ingredient listed on the label or product page.

Product images, packaging, and formulations may change without notice. We strive to keep catalogue information accurate but do not warrant that descriptions are error-free.

When you place an order, you offer to purchase the selected items at the prices shown, including applicable shipping. We may accept or decline an order at our discretion (for example, due to stock limits, pricing errors, or suspected fraud).

• All prices are in Philippine Pesos (PHP) unless stated otherwise.
• Free shipping applies to qualifying orders as displayed at checkout (currently orders over ₱3,000 nationwide, subject to change).
• An order confirmation email does not guarantee acceptance until we confirm shipment or payment, as applicable.
• Order reference numbers begin with "LS-" and can be tracked on your account or order page.

We accept the payment methods shown at checkout, which may include:

• Cash on delivery (COD)
• QR Ph and e-wallets via PayMongo
• Online banking via PayMongo
• PayPal (wallet, debit/credit card, and other PayPal-enabled methods)

Online payments are processed by third-party providers (PayMongo, PayPal). We do not store full card numbers on our servers. By paying online, you also agree to the applicable terms of the payment provider. Orders paid online remain pending until payment is confirmed; QR Ph and redirect methods must be completed within the time limit shown at checkout (typically about 30 minutes for QR codes).

If payment fails or expires, your order may remain pending or be cancelled. Contact support if you were charged but your order status did not update.

We deliver within the Philippines to the address you provide at checkout. You are responsible for accurate delivery details (name, phone, street, city, province, postal code).

• Delivery times are estimates and not guaranteed.
• For COD orders, payment is collected upon delivery. Refusal to accept a delivered order may result in cancellation and restricted future service.
• Risk of loss passes to you upon delivery to the address provided or to your authorized recipient.

Because we sell sealed consumable wellness products, returns are limited for safety and quality reasons.

• Damaged or wrong items: Contact us within 7 days of delivery with your order number and photos. We will arrange replacement or refund where appropriate.
• Change of mind: Unopened products in resaleable condition may be considered for return within 7 days; shipping costs are non-refundable unless we made an error.
• Opened or used products generally cannot be returned except where required by law or where defective.
• Refunds for online payments are processed back to the original payment method where possible and may take several business days depending on your bank or wallet provider.

To request help with an order, email service@lifestylesph.com with your order ID.

You may track orders using your email address on the account page. You agree to provide accurate contact information and to keep your email accessible for order updates.

We may send transactional messages (order confirmations, shipping updates, payment reminders). Marketing messages, if any, will include an opt-out where required by law.

You agree not to:

• Use the site for unlawful purposes or to submit false orders or payment information
• Attempt to interfere with site security, payment systems, or other users
• Scrape, copy, or republish site content without permission
• Resell products in violation of applicable distributor or brand policies

Lifestyles®, product names, logos, images, and site content are owned by Lifestyles Global Network or their respective owners and used under license. You may not use our trademarks without written permission.

To the fullest extent permitted by Philippine law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service or products. Our total liability for any claim relating to an order is limited to the amount you paid for that order.

Nothing in these Terms excludes liability that cannot be excluded under applicable law (including the Philippine Consumer Act where applicable).

These Terms are governed by the laws of the Republic of the Philippines. Disputes shall be subject to the exclusive jurisdiction of the courts of Metro Manila, without prejudice to your rights under mandatory consumer protection laws.

We may update these Terms from time to time. The "Last updated" date at the top will change when we do. Continued use of the Service after changes constitutes acceptance of the revised Terms.